Case Studies

CEO

Nonprofit Client

Client preference to keep search information confidential.

CFO

Manufacturing Client

Client preference to keep search information confidential.

CFO

General Contractor Client

Client preference to keep search information confidential.

Controller

E-Commerce Client

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COO

Small Firearms Manufacturer

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COO

Technology Client

Client preference to keep search information confidential.

COO

Online Learning Client

Client preference to keep search information confidential.

President and COO

Merger and Acquisition Client

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General Manager

Manufacturing Client

Client preference to keep search information confidential.

VP Commercial Marketing Strategy

Food Production Client

Client preference to keep search information confidential.

VP Commercial Operations

Construction Client

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VP Finance & Accounting

Asset Management Client

Client preference to keep search information confidential.

VP Global Distribution

Manufacturing Client

Client preference to keep search information confidential.

VP of Digital Commerce Sales

E-Commerce Client

Client preference to keep search information confidential.

VP of Engineering

Engineering Client

Client preference to keep search information confidential.

VP of Sales

Sales and Marketing Client

Client preference to keep search information confidential.

VP of Sales

Technology Client

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VP of Sales & Marketing

Life Sciences Client

Client preference to keep search information confidential.

Dir. Government Affairs & Public Relations

Manufacturing Client

Client preference to keep search information confidential.

Director of Contracting

Healthcare Client

Client preference to keep search information confidential.

Director of Corporate Credit

Distribution and Trucking Client

Client preference to keep search information confidential.

Director of Digital Marketing

Online Streaming Client

Client preference to keep search information confidential.

Director of E-Commerce

E-Commerce Client

Client preference to keep search information confidential.

Director of Field Operations

Asset Management Client

Client preference to keep search information confidential.

Director of Human Resources

Financial Services Client

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Director of Philanthropy

Nonprofit Client

Client preference to keep search information confidential.

Director of Product & Design

Commercial Decorating Client

Client preference to keep search information confidential.

Director, Strategy & Planning

Manufacturing Client

Client preference to keep search information confidential.

Divisional CFO

Food Production Client

Client preference to keep search information confidential.

Marketing Manager

Software Development Client

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    Controller

    E-commerce Client

    THE CLIENT
    The client provides an internal, end-to-end and internet based e-customer contact center solution which replaces the traditional call center. The client is backed by NEA and Canaan Partners in the Silicon Valley with a first-round financing of 23 million dollars.

    THE CHALLENGE
    The newly formed company needed a Controller to work closely and strategically with the CFO. The executive team is sought a veteran from a Big 5 accounting firm with SEC experience in technology to augment the experiences of the CFO. They needed a leader who could come in and get all the accounting functions online in Zero time, while also being able to head off the S1 filings for SEC public status. The client had a small window of time to capitalize on, and a “driver” was needed to help keep the overall strategy on course.

    THE STRATEGY
    The research focused on emerging and existing leaders in the customer service and software industries. The ideal candidate is someone who has significant experience forming, developing and managing accounting strategies and teams. Someone with SEC filing experience, both in a Big 5 accounting firm and within a pre-IPO organization. Moreover, the winning candidate must demonstrate an ability to execute in Internet time.

    THE RESULT
    Diestel Executive Search found a candidate who was exactly what the client was looking for. Our candidate started his career at an American holding company in Chicago and was the top of his class. The candidate had a previous position as Controller in both pre and post IPO environments. In one month, Diestel Executive Search had researched the playing field, screened out the “B” candidates, and presented industry leaders anxious to move forward with employment negotiations.

    Diestel Executive Search

    COO

    Small Firearms Manufacturer

    THE CLIENT
    The client is a privately held manufacturer of small firearm revolvers. With 40+ years of experience in the firearms space, the revolvers are custom made to suit a variety of clientele. The company prides itself on its product and customer service, even offering a lifetime guarantee.

    THE CHALLENGE
    The owner approached our firm to discuss how we could help identify a new COO for their operations. He had a COO that had worked for him for over 30+ years and was looking to retire. The challenge was, the owner lived on eastern side of the US and has very little involvement with day to day operations and needed to uncover a unique candidate that could not only run the operations but also act as the CEO. The owner also had never hired before and need our firm’s guidance from steps A to Z.

    THE STRATEGY
    Our firm consulted with the owner in building out a comprehensive search plan which included, building a job description, market research and interview process to make sure the owner felt that he had a partner to get his company secured for the future. The ideal candidate would come from a small to mid-size manufacturing company that produced products similarly to the firearms industry and would be in Utah.

    THE RESULT
    Diestel Executive Search found a local candidate who was leading a mid-size manufacturer of safes. The safe industry is intertwined with the firearms industry and this individual attended all the same networking shows and events in the industry. He was an easy fit in that regard, but also brought a level of leadership that the owner could trust with his business moving forward. He was exactly what the client was looking for and after negotiations which our firm assisted in, we were able to have an offer accepted and start date established.

    Diestel Executive Search

    President and COO

    Merger and Acquisition Client

    THE CLIENT
    Since 1993 the client had provided an online “multiple listing service” providing up-to-date information on mergers and acquisitions in the US for buyers and sellers of privately held businesses. They expanded their scope of services by offering a website that acts as an intermediary broker for the M&A activity. They are an association-based internet company that plans to strategically alter the ways in which associations communicate and interact with their members. Recently they have received a first round of Venture-based funding.

    THE CHALLENGE
    The company was seeking a President and COO to implement an integrated e-commerce marketing strategy and build a strong management team. Diestel Executive Search was brought in as a partner to help identify and select key executives that would help ensure interest and a seamless investment by the venture community. A 400% annual increase in site activity together with their unique marketing angle and “head start” advantage has poised the company to go public in the near future.

    THE STRATEGY
    We targeted individuals with IPO, e-commerce, and dot.com operational experience who had a successful record of leadership. This individual had to have a demonstrated ability to develop and implement a progressive and action-oriented marketing plan. Diestel Executive Search identified market competitors in the e-commerce and association industries. IndustryPro.com needed a true leader that would help drive the extensive change that their business model would bring to the association industry. Traditionally this industry has been slow to change and antiquated in its operations.

    THE RESULT
    Diestel Executive Search placed an aggressive, experienced technology executive from a health technology company, the leader in Internet-based medical information services. The successful candidate had 15 years of technology/Internet operations experience. In his previous role at a health sciences company, he managed over 130 employees and had P&L responsibility of 14.5 million dollars. Prior to that, he was a General Manager at an online entertainment company and was successful in the development, launch, and operations.

    Diestel Executive Search

    VP of Sales

    Technology Client

    THE CLIENT
    An outsourced CRM with a sophisticated eCRM technology. Their technology transmits voice and data through a voice-over-internet protocol (VoIP) data network, and intelligently routes all incoming inquiries (including: voice, fax, e-mail, Web callbacks, text chat and voice mail) to a customer service representative. This technology enables vast scalability in a phoneless and switchless environment.

    THE CHALLENGE
    Having recently developed this significant technology, the executive team set out to increase market share and expand operations through revenue growth. The client sought an experienced sales executive that came from the outsourced call center industry. The CEO felt like he needed someone that both understands Utah and has strong ties in the CRM world.

    THE STRATEGY
    Diestel Executive Search immediately began to focus on the emerging outsourced call center market in Utah. The ideal candidate was experienced in working cross functionally to develop sales and marketing strategies for help desks. Most importantly the candidate needed to be a hands on dealmaker that had a track record of closing deals and understanding the critical importance of creating margins in the CRM world.

    THE RESULT
    Diestel Executive Search placed a high-profile candidate with the client who has several years of experience as a Director of Business Development with a customer and information management company. Our candidate’s strength was in identifying growth markets and closing significant deals. Additionally, she had a background with a leading word processing application managing their customer service operations. This combination closing deals and understanding operations allowed her to not just close deals but to generate meaningful, margin-driven business for the company.

    Diestel Executive Search

    Director of Human Resources

    Financial Services Client

    THE CLIENT
    An Internet Financial Services company that specializes in the design and development of successful e-finance websites. They build a complete, end-to-end financial services platform for institutions that want to be set apart on the Web. They do this by providing the industry’ s most sophisticated tools for product branding, customization and personalization, and the most useful, popular functionality available in both our front-end and middleware products.

    THE CHALLENGE
    The company was experiencing tremendous growth, not only in revenues but in staff, adding 60 individuals in the last year and positioning themselves for an additional 50 – 100 within the next. The company had not yet developed a Human Resource function. They wanted to find an HR professional who had a proven track record of leading an HR department as a business unit, was a strategic thinker, had excelled in a dynamic high-tech, pre-IPO environment and could influence a team of “maverick” employees and managers.

    THE STRATEGY
    Our strategy was to target individuals who had a background with companies experiencing tremendous growth prior to and through the IPO process. HR professionals who had built and developed their departments from inception and who were able to sit at the “table” with the executive team were required for this high growth company.

    THE RESULT
    Diestel Executive Search found an individual with an exceptional background working with emerging high-tech companies. He had developed the Human Resource department within his previous employer and then made a move to a customer engagement tech company prior to their IPO to develop their HR function. We found that our candidate not only had the educational and functional experience to be able to implement a successful HR team for the client, but had accomplished prior successes in similarly positioned companies.

    Diestel Executive Search

    Marketing Manager

    Software Development Client

    THE CLIENT
    The client develops e-business software for the digital workplace that let organizations work faster and smarter. The products are used by companies who need to evolve at Internet speed – and who need software that can keep up. It designs design intelligent, flexible and responsive e-business applications that integrate existing data, systems and people and to deploy them across and beyond the enterprise. The client and its partners offer a range of services including training, support, strategic consulting and application development. Centered around e-work, our service teams can ensure that companies derive the maximum benefit from our products and from existing IS investments.

    THE CHALLENGE
    The client came to Diestel Executive Search in need of marketing help. They have transformed their business from a development shop to a sales and marketing organization. Recently, they have partnered heavily with a leading American software company and sought someone who could help develop more business and refine marketing strategy for other OEMs. The client is headquartered in Maryland and needed someone who could operate autonomously at their Utah operations. They needed someone who had significant experience managing relationships with major industry players. At the same time, they needed a professional who could help broadly on all the marketing efforts in helping shape, construct, and execute the overall plan.

    THE STRATEGY
    We pinpointed their competitors and other companies in the software industry. We especially keyed in on the exploding Application Service Provider market. We brought both national and local candidates to the table. We developed a “short list” of hot candidates in two weeks. We worked quickly to bring candidates to the process and arranged for meetings and interviews.

    THE RESULT
    Diestel Executive Search found and delivered a star to the client. The successful candidate came from an industry competitor. In less than a month, we initiated a full search for a Marketing Manager and delivered the candidate. The successful candidate was approached by two other IT companies at the eleventh hour, yet our work helped ensure a smooth transition to our client.

    Diestel Executive Search